by Ayshea Domun | Nov 6, 2024 | Commissioners, Homepage, Professionals
Graham Glascott, Clinical Nursing Manager leads the care team at Oakland House Nursing Home, a leading service caring for adults with complex mental health needs. His role focuses on guiding and supporting staff to deliver outstanding service user experiences and...
by Ayshea Domun | Sep 12, 2024 | Commissioners, Family, Professionals, Service Users, Staff
Earlier this year, Equilibrium Healthcare ran its annual Service User Survey. The survey is designed to capture feedback and provide insights into satisfaction levels of those in our care across each of our services. The perspectives of service users contribute to...
by Ayshea Domun | Aug 15, 2024 | Commissioners, Family, Professionals, Service Users, Staff
Across Manchester, the city council has an ambition for all nursing and residential care homes to achieve “good” or “outstanding” CQC ratings. As part of this, annual Performance Quality Improvement (PQI) audits carry out sample checks and observations to support and...
