Eleanor Independent Hospital

A ground-breaking therapeutic treatment hospital for females with complex needs

About Eleanor 

The individuals using our services are at the forefront of our care, collaborating with us to innovate, lead on their own care pathway, and drive change for the future of Eleanor. We provide access to a wealth of professionals and implement care at a time that suits our people, not just between 9-5.

Our approach 

We facilitate our people in accessing state-of-the art technology that can meet their psychological, physical, and social needs. At Eleanor we work with our individuals, their friends, families, and our MDTs to create a diverse and personalised offering that no service in the area provides.


Four revolutionary rehabilitation units, developed with our people in mind.


Five optimum independence rooms to encourage independent living.


A unique and individual pathway of rehabilitation is developed for each individual.


Brand new wellness centre including a café and kitchenette, cinema, laundrette, and virtual experience centre.


Ground-breaking new virtual consultation room utilised for access to professionals on a global scale.


Access to a wealth of therapists at a time to suit every individual.

Make a Referal

We’ve worked to make our referral process as simple and seamless as possible.

Take the Tour

Have a look around our
outstanding services.

CQC Report

October 2018. This report describes the judgement of the quality of care at this location.

Eleanor News

Read our latest friends and
family newsletter.

Take a look around

Our accommodation

Eleanor has undergone a multi-million-pound refurbishment, designed to promote dignity and encourage independence. Eleanor provides safe and secure spaces that feel colourful and unique – not clinical and institutional. Our wellness centre includes a coffee shop and virtual experience centre, built to encourage social and lifestyle changes. Eleanor consists of 32 single ensuite rooms. We have created five optimum independence rooms to support people on their path to independent living.

Our services

We have three wards at Eleanor.

A nine-bed female service specialising in personality disorder and complex trauma.  

A 10-bed female unit that focuses on delivering care to women who have been diagnosed with schizophrenia or drug-induced psychosis with a trauma background.  

A five-bed service that brings innovation to the discharge pathway. This unit offers people the opportunity to live in a service with fewer direct hours of care with the continued support of an on-site MDT.  

Ground-breaking facilities 

The first of its kind, we are proud to have opened our first virtual consultation room situated within Eleanor Hospital, the Equipod. The pioneering technology we have implemented allows people to have greater autonomy and control over their treatment pathway.

Our innovative virtual experience centre provides the people we care for with access to a wide range of experiences without having to leave the premises. The centre can be teamed up as a gym to provide a safe environment to work through anxieties.

The wellness centre café and kitchenette is a space where our people gain necessary skills to ensure they are proficient in not only life skills, but also gain hands-on experience of business knowledge, helping them to gain work upon successful completion of their discharge plan.

What people say


Current Eleanor service user

“The staff are very friendly at Eleanor. They help me to go to places like the gym and help me budget and do my shopping. I am happy here and enjoy the day trips like when we went to Blackpool. The staff always listen to me and care for me well.”

Deputy Manager

“I joined Eleanor in January 2021 and I am passionate about the technological advances used here and more importantly, that these advances are made in collaboration with the people we care for. The voice and lived experiences of our people, their family/friends and carers are pivotal for changing and shaping the services we deliver; today, tomorrow and into our future.”

Head of Therapy

"At Eleanor, our therapy team strives to deliver relevant and forward-thinking treatment pathways, offering a range of therapeutic mediums for the people in our care to interact with. We utilise the exceptional technology within our service to promote function and engagement. Our focus is on achievement and rehabilitation both within Eleanor and in the community. ”

Make a referral

We've worked to make our referral process as simple and seamless as possible.