Revolutionary care empowering families

For Families

Imagine a home where your loved one is valued for their individuality. One where they’re surrounded by compassion, expertise, and a commitment to making every day fulfilling. A safe, and inclusive environment that promotes independence and choice, while ensuring the comfort you expect. 

Our Services

High quality facilities designed to feel like home

Service user and OT team member
Service user and OT team member

Every human counts

Human rights based care

Placing individuals at the centre of everything we do, we enable our service users to live as independently as possible. Recognised by the CQC Annual Equity Conference, our approach promotes choice and supportive environments.

Each service user is assigned a Key Worker on admission who creates a personal and flexible care plan around their preferences and needs.

We have an inclusive approach to care delivery and believe that the wider community plays an essential role in supporting health and wellbeing. Service users and tenants are enabled to integrate with their local communities. From theatre trips to gardening groups, we identify and engage with community-based events. Our goal is to enrich the lives of the individuals and family members we support.

Testimonials

Family members love everything we do

One big family

Our service users and you. You're family to us.

We take the mental and physical wellbeing of everyone seriously. We provide more than a home – we’re an onsite family.

We care for every single person that steps through our doors including partners, friends, and family. We know the invaluable role you play in your loved one’s care, providing comfort and support. We’re committed to aiding you in your crucial role, and relieving your pressure where we can.

Although you’re loved one will live with us, and we’ll take care of their daily needs, we’ll keep you involved. How and where you want to be. From care planning and engagement in family forums and surveys to joining us for social events such as barbecues, fairs, parties and Christmas meals. We’ll help you have a voice in improving our care and, more importantly, maintain and enjoy your vital relationship.

Our carer’s guide tells you everything you need to know.  From our open door visiting to restrictions in certain environments, we’ll answer your questions.

Outstanding Care

Rated outstanding for care by the CQC

We are proud to have achieved Good or Outstanding CQC ratings in our services. Where a service is marked below this standard, we quickly mobilise, actively addressing CQC feedback with robust action plans, to satisfy key indicators, and enhance care quality.

Our staff work hard to foster a culture grounded in equality and human rights. They demonstrate their dedication and expertise by creating safe and supportive environments, where every individual feels valued and understood.

CQC Reports

Have a read of our reports

CQC Reports

Have a read of our reports

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