by Ayshea Domun | Jan 28, 2025 | Commissioners, Homepage, Professionals, Staff
One week after opening our new dementia and complex health unit at Oakland House Nursing Home, we welcomed our first service user with complex needs. Before arriving at Oakland House, Adrian* spent a significant amount of time stuck in a hospital bed. There were no...
by Ayshea Domun | Nov 6, 2024 | Commissioners, Homepage, Professionals
Graham Glascott, Clinical Nursing Manager leads the care team at Oakland House Nursing Home, a leading service caring for adults with complex mental health needs. His role focuses on guiding and supporting staff to deliver outstanding service user experiences and...
by Ayshea Domun | Sep 12, 2024 | Commissioners, Family, Professionals, Service Users, Staff
Earlier this year, Equilibrium Healthcare ran its annual Service User Survey. The survey is designed to capture feedback and provide insights into satisfaction levels of those in our care across each of our services. The perspectives of service users contribute to...
by Ayshea Domun | Aug 15, 2024 | Commissioners, Family, Professionals, Service Users, Staff
Across Manchester, the city council has an ambition for all nursing and residential care homes to achieve “good” or “outstanding” CQC ratings. As part of this, annual Performance Quality Improvement (PQI) audits carry out sample checks and observations to support and...
by Amelia Jones | Jan 16, 2024 | Professionals, Staff
Successful treatment of mental health requires a patient centred and holistic approach to treatment. One way of ensuring treatment is, in fact, patient centred is with the implementation of joint care plans. Today we will be taking a closer look at what a care...
by Amanda Chadwick | Jan 9, 2024 | Professionals, Staff
Care Quality Commission (CQC) KLOE ‘s are a set of standardised guidelines to assess the effectiveness, safety, and quality of healthcare settings. The Caring domain ensures that services are effective in treating patients with compassion, respect, and empathy....
