Service Overview

Jigsaw Independent Hospital is located in Didsbury, A large, detached building situated in its own grounds. We ensure that the service users feel comfortable within their environment to optimise recovery by providing a homely atmosphere on each unit. We offer intensive support for both male and female service users aged 18 years and over, who have a Mental Health Illness and or a Learning Disability with complex needs often with history of offending and/or criminal conviction and /challenging complex needs. Service users may be informal or detained under the Mental Health Act 1983.

At Jigsaw Independent Hospital, we use the ‘Recovery Model’ and the 'Valuing People’ principles to provide a range of active rehabilitation and treatments to meet the service user’s needs. All treatment and care is delivered through the Care Programme Approach where each service user is fully involved in their individual care planning as part of my shared pathway. All care is provided by a highly qualified and experienced multidisciplinary team.

Useful Information

  • Single en-suite shower room and access to a bath.
  • No smoking hospital
  • You will be allocated a Key Worker who will help you to tailor your care to meet your needs
  • We have male and female only units
  • You can join in service user lead meetings and contribute to hospital forums
  • You will be given information about Jigsaw Independent Hospital and information for your visitors, which should answer some of your questions
  • We have a range of nutritional menu choices and can cater for specific dietary needs
  • You can prepare your own drinks and meals and have regular access to drinks and snacks
  • You can speak with our advocate who can independently help you during your stay
  • We have a variety of professionals to support you during your recovery
  • You can access the laundry
  • You will be registered with a local GP and you can access other community based health professionals as required
  • Encouraged to use local community services as part of your rehabilitation plan
  • There are good transport links by bus and tram
  • Access to gender specific activities within the hospital
  • No smoking hospital
  • You will be given a visitor's guide, which should help to answer some of your questions including visiting times and what can and cannot be brought into the hospital
  • We want to know what you think and want to give you the opportunity to meet us through carers forums and satisfaction surveys
  • We will help you to be involved in your relative's treatment plan
  • Visiting rooms are available for booking
  • Access to hot drink facilities during your visit
  • Access to a notice board for information and up and coming events
  • Invitation to ward rounds with service users consent

​Equilibrium Healthcare shall admit service users, regardless of race, religion or ethnicity.

We believe that every person who is referred and admitted to our services should do so as a planned process of care and should be supported and empowered through the process, ensuring that an appropriate care package can be provided for the individual service user. We will consider emergency admissions provided a full assessment of needs are carried out prior to admission.
To make a referral please contact Gail Brunskill via any of the following contact details:

We ask that you provide us with necessary information to aid the assessment process:

  • Comprehensive needs assessment
  • Current care plan or care programme approach summary
  • Current risk assessment or most recent
  • Tribunal report (if necessary)

Gail will then contact you to discuss funding and organise an appropriate assessment date and time.

Each referred person will have a comprehensive multi -disciplinary assessment prior to admission; this will determine suitability for the service and determine the care package required to meet their needs.


The accommodation is arranged over four units, linked via stairways and a lift, providing 37 single bedrooms with en-suite facilities. The service has undergone a multi-million pound refurbishment in order to provide the best possible physical environment for its service users and the services it offer.

Two of the units are specifically dedicated to Challenging Behaviours and the other two units are for Move On purposes. Each unit has a dining room, lounges, rehabilitation kitchen, laundry and communal bathroom and WC's, while all bedrooms have full en-suite facilities and there are various activity and meeting rooms for the use of our service users. 

This is a 9-bedded unit, set on the lower ground floor, offering intensive support for male service users with a diagnosis of mental illness and / or learning disability (mild to moderate) with an age range from 18 years, with challenging behaviours. 

This is an 8-bedded open unit, set on the first and second floors, offering rehabilitation for female service users who may be either formal or informal with an age range from 18 years. The unit provides a staff support for service users who are able to proactively engage in the rehabilitation process. 

This is a 10-bedded unit, set on the first floor, offering intensive support for male service users with a diagnosis of mental illness and / or learning disability (mild to moderate) with an age range from 18 years, with challenging behaviours.

This is a 10-bedded unit, set on the ground floor, and offers intensive support for female service users with a diagnosis of mental illness and / or Learning disability (mild to moderate) with an age range from 18 years, with challenging behaviours. 

Meet the Team

  • Wendy Connolly Registered Manager

    Wendy joined the Equilibrium Healthcare in July 2014 from her previous role as a Registered Manager for a Specialist Deaf Service in an Independent Hospital. Wendy is a Registered Mental Health Nurse with 34 years’ experience in working with both the NHS and private sector. Her experience included; acute psychiatric in-patient and outpatients services ensuring quality care is delivered to a wide range of individuals with mental health problems and learning disabilities.

  • Avril Djalo General Manager

    Qualified as both a General Nurse and a Mental Health Nurse, Avril has been in nursing for over 35 years. She has worked in a variety of mental health settings and has managed a number of services in the NHS including, Acute Inpatient Services, Crisis Resolution, Home Treatment Services, Mental Health A&E, Mentally Disordered Offenders Services and CMHT's. She has been working at EHC since 2006 and in 2014 took a substantive full time post as General Manager of Jigsaw Independent Hospital.



Jigsaw Independent Hospital

  •   Address: 134 Palatine Road, Manchester, M20 3ZA
  •   Phone: 0161 448 1851
  •   Fax: 0161 448 1780